Articles about Fast Track services and airport in Singapore

Singapore’s Changi Airport wins “The World’s Best Airport” Awards 2023 from Skytrax

April 14, 2023

By SingpaporeAssist Team

Skytrax’s World Airport Awards 2023 named Singapore Changi International Airport as the world’s best, according to its 2022-2023 World Airport Survey as voted by customers from across the globe.

In 2023, Changi Airport reported that nearly 59 millions passengers moved through its airport, that is a little over 1 million passengers a week!

And their destination? It could very well be Jewel, the 1.5 million sqare foot shopping mall within the airport.  This mall inside the airport is developed by the popular Canadian architect Moshe Safdie and his group.  This mall is linked to Terminal 1 and has as its centerpiece the “world’s tallest indoor waterfall,” a seven-story tall rain vortex.  It even has a Disney-themed light and songs shows.  And on Terminal 3, just few minutes away by electric train or shuttle bus, families can find kid-friendly rides and games for children.  In fact, the whole airport is purposefully built as a leisure, retail, and dining extravaganza, giving even a connecting or transiting passenger through the airport a little taste of Singapore, similar to its world-famous shopping strip on Orchard Road.

According to Skytrax, a consultancy that evaluates and ranks airports, Changi Airport is the world’s best.

Skytrax claimed that it conducted the largest annual international airport survey, where tourists evaluated services and airports across more than 550 locations. And Changi has, once again, ranked top.  In total, Changi has come out at the top 12 times in Skytrax rankings.  Between 2013-2020, Changi was even ranked as number one consecutively for 8 years. It lost its top spot in the past few years through the COVID pandemic.  But it has restored its crown in March 2023 after trailing Doha’s Hamad International Airport terminal and Tokyo’s Haneda Airport terminal for the past 2 years, winning praise from Skytrax for its “unrivalled guest experiences”.

Prior to the pandemic in 2019, around 382,000 flights departed or landed at Changi, shuttling greater than 68 million guests. While it is still recuperating its traveler volume, Changi is not just a travel hub: it is practically a famous hangout spot cherished by Singaporeans and visiting tourists alike.

Changi is conveniently reached by subway and bus, making it a popular place for even Singaporeans to visit and spend their whole day there. Visitors can take pleasure in various activities such as watching movies, dining, shopping for groceries, and even studying in a relaxed setting.

In addition, Changi has become a favored area for wedding photographers and families having celebrations as there are many ideal photo spots and large selections of fine dinnings.  The Changi Airport also features tourist attractions like an air-conditioned rain forest, a hedge maze, and a 12-meter high slide. For vacationers with time to spare at the airport terminal, the transit location offers services such as a health spa, a movie theater showing complimentary movies, a pool, massage chairs, and a butterfly garden.  And just outside Terminal 4, there is a display screen of life-sized dinosaurs that stretches for a mile.

The airport also has its very own scent: a customized fragrance with notes of flowers and spices that’s diffused throughout Changi.

During the global pandemic between 2020 through 2022, although air passengers dropped significantly, the Singapore’s government resolved that Changi would become a traveling hub once more after the global travel ban and injected greater than a billion Singapore dollars into the improving the already outstanding airport and its airline sector.

The transport minister of Singapore at that time emphasized the importance of the sector in keeping the country’s standing as a premier global trading and business center.  Therefore, Changi must be “among, if not, THE IDEAL AIRPORT  to transit via.”

Changi Airport was in operation just a little over 40 years ago with commercial operations commenced on 1st July 1981 and opened officially on 29th December 1981.  The airport began with a single runway and terminal.  Since then, it has grown to become one of the world’s best airports in just few decades and now operates 3 runways and 4 terminals.

For more information on Singapore Changi Airport (SIN) click here.

For more information on Skytrax World Airport Awards 2023 click here.

The world's tallest indoor waterfall, a seven-story tall rain vortex, at Changi Airport

Changi Airport's Jewel Shopping Arcade

Dinosaurs-theme Displays at Changi Airport (SIN)

New Terminal 4 at Changi Airport in Singapore

Assured Transportation Service for All

Available for both Arrival and Departure

Transportation to and from the Airport

August 28, 2018

Chauffeur Limousine Transfers to and from the Airport
One of the optional services we offer with our Meet and Assist Airport Services is a chauffeur-driven limousine to transfer you to or from the airport. This exclusive service extends the efficiency and privacy offered as part of our bespoke airport services.

Our chauffeur limousine or car-and-driver service is booked by us on your behalf. The vehicle will be for the private and exclusive use of yourself and your travel companions; we never co-share our limousine transfer service with other clients.

We offer a wide choice of vehicles to suit your particular requirements. Whether you require a multi-purpose vehicle (MPV) for up to 7 passengers, a van for bulky luggage and commercial equipment, or a stretch limousine with minibar and space to stretch out and relax, we have something to meet your needs perfectly. If you need more than one vehicle, we can also arrange a fleet of cars and/or vans to accommodate you and your entourage.

Why Book Chauffeur Car Services Through Us?
Travellers have a variety of transport options for transferring to and from their hotel, such as using a hotel car service, a taxi or a private hire car. We are happy to work with clients, if this is their preferred choice for transport beyond the airport terminal. However, there are several benefits to consider when you include chauffeur limousine transfers as part of your VIP Meet and Assist Airport Service.

By including a chauffeur limousine when you book our VIP Meet and Assist Services, we can control all aspects of your experience, from airbridge to ongoing transportation, and vice versa. This assures you of a seamless transition without any delays, misunderstandings or hiccups, as our on-the-ground team control everything from driver to greeter.

For example, in the event of heavy traffic causing a delay in your arrival at the airport, our greeter will be in constant contact with the our known driver. They will both understand how our service works and will coordinate with each other for a slick, secure service. This means that when your car pulls up at Departures, your greeter will recognise the car and will be in position to welcome you and assist you through the airport using our Fast Track services.

If you prefer to use outside driver services or hotel transportation, this will inevitably not be as smooth, due to driver and greeter operating independently from one another.

VIP Police Escort Service Available

Additional services to consider as part of our chauffeur limousine transport may include a police escort. Once again, we regularly work with local police and security to ensure a smooth, safe and efficient chauffeur car service in every situation.

Airport Greeter Singapore

July 3, 2018

What Will Your Airport Greeter Do and Not Do?
So, your flight is booked and your Airport Meet and Greet Service has been confirmed. You may be wondering what your airport greeter will do, and what may be beyond their remit. Here’s a quick guide to the most common questions:

Can my Greeter help with local language issues?
Our greeters are local personnel and usually are multi-lingual. They will be on hand throughout check-in, security, immigration and customs to assist with any language difficulties, if required.

Will my Greeter meet my car?
Part of our Meet and Assist Service is to arrange seamless airport services from the moment you arrive. If you are arriving or departing by car, we prefer to book the service for you. This enables your greeter to communicate with your driver and be in place to escort you into the airport, or deliver you right to your waiting car without delay.

Can I bypass security with a Greeter?
International airport security requires that every traveller must go through standard security procedures. Your greeter is able to use Fast Track priority lanes at most international airports to minimise delays. They will also be on hand to translate, if necessary, but full security checks are still required.

Can my Greeter assist me onto and off the airplane?
Our Meet and Assist Services begin and end at the airbridge, or on the tarmac if a transit bus is used. Although our greeters have security clearance within the airport, they are not authorised to board the aircraft for any reason.

What does my Greeter do at immigration and customs control?
Your greeter has access to Fast Track clients through whatever lines are available within the airport. This may include lanes normally reserved for airline crew, visiting diplomats or locals.  Each airport has its own specific regulations. Our flexible Fast Track Services take advantage of every possible avenue to get you through immigration and customs in the fastest possible time.

Will my Greeter carry my luggage?
Our professional greeters are there to smooth the way through the airport, but they are not porters. However, if you require assistance with bulky or heavy luggage, your greeter will be able to organise a porter and/or a buggy for you and your bags.

Can my Greeter get me into a VIP Lounge?
If you are a frequent flier, or are flying Business or First Class, you may have automatic use of a VIP airport lounge. Your greeter will accompany you to your lounge and help get you settled for your wait. However, our Meet and Assist Service does not include a VIP Airport Lounge Service unless separately booked and paid for.

Will my Greeter accompany me to my hotel?
Our Meet and Assist Services apply throughout your time in the airport. Your greeter will accompany you safely to your private car or ongoing transportation but their services end at the kerbside.

Singapore Fast Track Services for any traveller

January 17, 2018

Fast Track’s Airport Services in Singapore are among the best and most comprehensive in the world. Changi’s large and busy international airport poses a challenge for even the most experience of air travellers.

Our Meet and Assist greeters can move you quickly by through the four terminals, offering excellent and helpful VIP services. Our English speaking staff get you from the airbridge to your connecting flight or to your driver / guide in the fastest and most stress-free means possible.

Many VIPs, celebrities and diplomats appreciate our speedy help in Singapore passing through the airport’s check in, security, baggage claim and immigration areas easily and speedily.  Their local knowledge can reduce unnecessary waiting in public areas that can cause stress, tiredness, unwelcome attentions or a potential security problem.

Whether you’re a regular traveller or pop royalty, we can smooth the way through Airport in the fastest and most efficient routes possible.

Book our VIP Service for Singapore Airport Assistance

When you book Fast Track’s Airport Meet & Greeter Services in an  Airport, we coordinate everything you require. This includes personal Meet and Assist for flight Arrivals, Connections, Transfers and Departures.

Our local greeters can assist with language difficulties and help with any visa-on-arrival requirements. They will accompany you through the airport, using the fastest means possible to navigate through security, immigration, baggage claim and customs before delivering you to your connecting flight, to an airport lounge, a chauffeur-driven car, or wherever you need to be.

For departures our professional uniformed greeters will be ready to meet your car kerbside and assist you through check-in using all their local knowledge and channels available to them.

Inquire about our Singapore Airport Meet and Assist prices  or Book a Singapore Meet and Assist Service.

CONTACT US

Feel free to contact us with your questions or requests.   Just fill in the form below according to your needs.  We will get back to you within 24 hours with answers, suggestions and solutions.  Airport VIP reservation and customer services in Singapore Changi International.

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