Singapore Assist

AIRPORT MEET AND GREET: Executive, Premium or Elite VIP help in SIN Changi International Airport

 

Executive Arrival

  • We will greet you at the air-bridge gate area.
  • We will meet you after any airport or airline security checks at the gate
  • We will escort you all the way through immigration, baggage & customs
  • Immigration is done in the normal lane, Fast Track is not guaranteed
  • We will assist recovering, loading and moving one trolley of bags
  • We will check location of your driver and his vehicle
  • We will take you to your ground transportation or welcome party
  • Buggy, Porters & Limo services can be added for additional cost

Executive Departure

  • We will try to contact your driver (if you have given his cell)
  • We will meet you curbside two (2) hours or less before departure
  • We will assist moving one trolley of bags to the check in zone
  • We will escort and assist you to and through security and immigration
  • Immigration is done in the normal lane, Fast Track is not guaranteed
  • We will escort to your airline lounge, a waiting area or the gate
  • On reaching that, it will be the end of our departure service
  • Electric Buggy, Porters or Lounge use are available for an extra cost

Premium Transit or Connection

  • We will greet you at the air-bridge gate area
  • We will meet you after any airport or airline security checks at the gate
  • We will help you move to any new terminal and then to the transfer desk
  • We will ensure your bags are transferred and you boarding pass is issued
  • We will take you to your airline or member lounge, or a waiting area
  • Later at boarding time, we will return and escort you to the departure gate
  • Electric Buggies and/or lounge access are available for extra cost 

Elite VIP Arrival or Departure – with limousine and/or electric buggy between the private VIP terminal and the air plane

This is a special service available in a separate and private terminal. Inside it all immigration, baggage & check-in is handled.

ELITE VIP Arrival (with private vehicle and/or electric buggy from the airplane to the VIP facility)

  • We will greet you at the air-bridge gate area.
  • We will escort and assist you to the private Elite VIP terminal using a private vehicle and/or buggy
  • We process your immigration and customs clearance while you wait in the Elite VIP terminal
  • We will call driver to the door, load your bags and bid you farewell

ELITE VIP Departure (with private vehicle and/or electric buggy from the VIP facility to the air plane)

  • Your driver will take you to and drop you at the private CIP terminal (not the main terminal)
  • We will greet you at the secure area entrance when your vehicle pulls up
  • We will move baggage, check you in and get your passport stamped while you wait in the VIP lounge terminal
  • We will provide a private vehicle and/or an electric buggy kart ride to your gate at boarding time for departure
  • Some airlines cannot be served and there are baggage limitations. We will advise more when we know your flight details.

Time & Date Surcharges.  Payment Methods

  • Short Notice: 15% surcharge for short notice will be added for orders less than 48 hours before start time
  • Overnight: There is a 15% surcharge on any flight with an STA or STD of between 22:00pm and 07:05am
  • Public Holiday: there is a 15% surcharge for services on the day before and the day of every Singapore Public Holiday.
  • Blackout dates: during some peak period on-line booking is not available, and we will process your order by e-mail
  • Card Processing Fee:  a 4.9% payment processing fee will be added to the final charge and invoice
  • Payment: We accept only Visa and Master Cards, or PayPal. We do not accept Amex. Transfers by Wise or Wire is also OK

Next step to order a service

You can book most services online, and all services by E-mail.

  • Order Online:  order and pay online using our Singapore booking tool.  You will get an immediate order confirmation.
  • Order by E-Mail: give us the flight & passenger information in an E-mail and we will send a payment link and an invoice.

When paid for, your order will be acknowledged.  Later we will send a formal booking confirmation with final details including the name and/or cell of the agent and/or local supervisor.

Terms and Conditions

Our normal Terms and Conditions of business are here Terms & Conditions.  Our policy on Cancellation and on making Changes to a booking is explained here Changing Your Booking. Please do read these before booking. Permission to enter a country, or to board a flight, and/or the imposition of quarantine or other restrictions are decided by officials from local border control, local health authorities, and/or the airline. Their rules and policies are not something we can influence, appeal or change.  We are not responsible or liable for any cost, additional fee, inconvenience or delay arising from their decision.

CONTACT US

Feel free to contact us with your questions or requests.   Just fill in the form below according to your needs.  We will get back to you within 24 hours with answers, suggestions and solutions.  Airport VIP reservation and customer services in Singapore Changi International.

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